Terms of use

1. Who we are and what we offer

Clueboard (“we”, “the service”) is an online game where a team of 1–6 people investigates a fictional crime together on one shared screen: visiting locations, collecting evidence, questioning characters and naming the culprit. Contact: info@clueboard.tech.

By using the service you agree to these terms. If you do not agree, please do not use the service.

2. Account

You need an account to play. You sign in with a link we email you; we do not store passwords.

You must be at least 16, or use the service with the consent of a parent or guardian. An account is for one person, though it serves your whole team of friends — please do not share your sign-in links with others.

You are responsible for the security of your email and for activity in your account. You can delete your account at any time (see the Privacy policy).

3. Cases and access

A case is a standalone detective story. Some cases are free, some require sign-up, some are paid. The price and access terms are shown on the case page and at checkout.

A paid case gives your account access to it with no limit on time or number of playthroughs for as long as the service operates. We may archive a case (remove it from the catalog), but cases you have already bought stay in your library while we run the service.

Game progress is saved on our servers so you can continue where you left off. You can restart a case at any time.

4. Payments

Payments are processed by our partner Paddle (Paddle.com Market Limited), which acts as the Merchant of Record. Paddle takes payment, calculates taxes and emails you a receipt. We never see or store your card details.

The final price, currency and taxes are shown before you confirm payment. Refunds are described on the Refunds page.

5. Intellectual property

All cases, texts, characters, images, music, code and design of Clueboard belong to us or are licensed to us. You get a personal, non-exclusive, non-transferable licence to play for your own non-commercial purposes.

You may not: copy, resell or publish case content or solutions; record or screenshot the game for mass distribution of solutions; bypass technical restrictions; scrape the service; or use it at commercial events without our written consent.

You are welcome to share your impressions — just without spoilers, so other players can enjoy the mystery too.

6. Conduct

Do not break the law, attack or overload the service, or look for vulnerabilities without our permission. If you find a security issue, email info@clueboard.tech — we appreciate responsible disclosure.

We may suspend or close an account that breaches these terms, refunding unused paid access unless the breach was serious.

7. Availability and changes

We work to keep the service running but cannot guarantee uninterrupted operation: maintenance and outages happen. Case content and features may be updated and bugs fixed.

We may update these terms. We will announce material changes on the site or by email; continuing to use the service after a change means you accept it.

8. Liability

The service is provided “as is”. To the extent permitted by law we are not liable for indirect damages or lost profit, and our total liability to you is limited to the amount you paid for the relevant case.

This does not limit consumer rights that cannot be changed by contract, or liability for intent or personal injury.

9. Governing law and disputes

Please write to us first at info@clueboard.tech — we will respond within 10 business days and try to resolve it amicably.

These terms are governed by the law of Ukraine, without depriving you of the protection of mandatory consumer law of your country of residence. EU residents may also use the online dispute resolution platform at https://ec.europa.eu/consumers/odr.

10. Contact

Clueboard · info@clueboard.tech · https://clueboard.tech